With projects in the works and new renovations to come, please stop by and see the Village. We have new homes, benches, further dock improvements, a clubhouse bathroom remodel, and solar heating plans for the waterfront pool all in process! Life is Good, expecially at Terra Mar Village!
We've had some requests for some RESERVED parking spots at the clubhouse to help those who need help with mobility enjoy the Clubhouse. If access to these spots would help you - please contact the office and Diane will happily work with you to get you set up! If you are not registered with the office to use these spots, PLEASE do not park in these spots or risk being towed for repeat offenders. Hope everyone is staying cool and dry!
Good Afternoon Diane and TMV Residents,
Our mobile unit's next scheduled date to be at your facility is on June 5th and here is the flyer if you could put it up for the residents.
Thank you :)
Dermatology on the Spot | Blue Ocean Dermatology
Phone #: (407) 644-4212
Fax#: (321) 400-1118
A recent question came up regarding rule 7a which basically states that Management has the right to inspect a resale property during the sales process. To be clear, the purpose of this rule is to be sure that a buyer and seller account for repairs to the property during the sales process, so that the property conforms to the Park Package, i.e., each home must have proper skirting, a carport, and a shed etc.
The rule in question was written a long time ago and states that Management has the right to inspect the outside and inside of a home during the sales process. Sometime after this rule was written and approved by the State of Florida, the state modified the Florida Statue to clarify that the homeowner must give management written approval. We have no problem with this as most of everything we need to know about the home can easily be seen from roadside. Therefore, the purpose of this post is to clarify that if and when there is a conflict in language, between a rule and any State of Federal law, it is our business practice to employ the terms of the law first, into and before the rule in question.
Thanks for the question and please feel free to keep them coming! We are proud of our Village and know that our Residents and future Residents also love where they live!
As I have reported before, we have been trying to cooperate with individual board members of the Resident Association (RA) by having meetings on Tuesday's. All season long we have been met with various demands and a general feeling (from both the RA and us) of beeing frustrated. Every meeting we remind the RA that they are an impressive and appreciated Social organization; however, they are not "the voice" of all homeowners, and most importantly, they do not represent our voice in business matters. We have been concerned that the RA board members may be over stepping their "identity" by misrepresenting themselves to homeowners as being “their voice.” However, each meeting we were assured that the RA was clear with the Residents about these very important distinctions. As the season and discussion progressed there continued to be confusion, frustration, and disappointment for a small number of residents while we remain frustrated and concerned that contrary to what we were told, the RA may be playing a different hand to the homeowners then what they were saying to us.
Then it happened. Monday, I received a copy of the 2018 Resident Association membership drive form letter. What I read was a disappointing “smoking gun." In part it says: Why join the RA? "*We act as a go-between Management and Residents trying to resolve problems.” Farther down: “Remember, the Terra Mar Village Residents’ Association is YOUR VOICE in the park and the more voices, the LOUDER we sound."
The problem is: Both statements are not true. The RA is not a go-between homeowners and management, and the RA does not represent anyone's "voice" but their own.
So there it was. This is probably why a small group of residents seem impossible to talk with, and also seem to remain mad, frustrated, and chronically disappointed!
Therefore, on Tuesday I met with the RA board President and informed him we would no longer be meeting with the RA to discuss Terra Mar Business. Instead, direct communication would be the only way to be sure our customers received direct answers to their questions. I also assured him there was no hard feelings and that EVERYONE loves the Social Activities, which I remain committed to support financially and otherwise.
RESIDENT ASSOCIATION FAQ:
Q - Is the RA a "conduit?"
A - NO. The RA does not represent anyone but itself, and is not trained or qualified to answer homeowner questions about Terra Mar Village business related questions.
Q - Is the RA the legal "voice" of the homeowners of Terra Mar or Management?
A - NO. The RA is organized as a social organization and its opinions, answers and demands do not represent anyone’s opinion but their own.
Q - Do Terra Mar Village homeowners have to join the RA?
A - NO. The RA is purely voluntary. It is a most excellent and very much appreciated social organization who’s number one mission is FUN!
Q - Do the RA and Management cooperate with one another on social Activities and other non-business related projects.
A - YES. Most social events are coordinated with the front office from a calendar perspective, and Terra Mar’s owner donates his money to cover the costs of most of the meats served at these events. The bulk of the social events are a wonderful synergy of volunteer Residents giving effort and hard work for many to enjoy. There has also been a number of other nice projects that have been worked on - like park benches on the waterfront and a “Memorial” tree planting.
Q - I have question(s) about Terra Mar Business (my bill, the amenities, ongoing repairs and maintenance, future plans, rules, selling my house, buying a house, my dog, etc.). Should I get my answers from the RA?
A - NO. The RA is not our voice.
Q - Why do the RA “general meetings” focus primarily on Terra Mar Village business matters and the developers business with the Residents?
A - Because the RA purposely holds these meetings to represent itself as a “go-between.” Unfortunately, this has caused much frustration and heartache for a minority of homeowners and Management alike.
Q - The RA tells Management that some Residents are afraid to ask questions directly to Management because of “retribution.” Should I be concerned with this?
A - NO. NO ONE should EVER be concerned with “retribution.” First, it is against the law. Second, it is immoral. Third, it has never happened and will never happen. Last, this rumor, wherever it came from, is a scare tactic the RA has used in meetings with us to create a “solution” to a “problem" that does not exist.
Q - The RA board President says the RA does not want to be “trivialized” as only being a social organization. Shouldn't their input count for something?
A- Absolutely! ALL input is helpful. The RA can make suggestions and communicate with us just like anyone else. Everyone has the right to congregate and discuss whatever they want to discuss. Everyone also has the right to fair dealings and the only way to have fair dealing is to deal with one another honestly. Come on in, tell us what is on your mind. Write us an email. Set an appointment for a one-on-one meeting. Fill out a communication form if you don’t want to email, call, or make an appointment. Good service, fair dealings, starts by sharing information directly, from the "horse's mouth."
Q - Can the RA become "the voice" of all homeowners?
A - Absolutely! However, before that happens, there are very specific legal steps that must be accomplished, documented in writing, and the RA board may even need specific training! What the RA can not do is make believe it is something that it is not. That simply causes problems.
At the end of the day, most everyone at Terra Mar LOVES the RA for its wonderful and most excellent Social events. We also welcome your comments and concerns in this matter. Please feel free to call or write us at firstname.lastname@example.org to have your voice heard!
Check out the lively events in this months calendar put out for you by your awesome Terra Mar Village Social Club!
This Saturday is the Pancake Breakfast from 8-11 am. Excellent breakfast with pancakes, scrambled eggs, toast, bacon or sausage, coffee, orange juice, tea. And the cost is only $5.00. Call Don at 315-323-2610.
Also, each year members of the community get together and go out for Easter Dinner at a restaurant. This year, as in previous years, Janet Lafond will be handling the details. The restaurant will be Dixie Crossroads in Titusville, and the date is Easter Sunday, April 1st. For reservations call Janet at 386-210-4186. She needs to have a list ready for the restaurant by March 25th. Please call if interested.
Don't forget if you are coming to the St. Patrick's Day dinner, please call Karleen at 386-345-0415 or Pauline 386-210-4151. The deadline is fast approaching.
Wednesday the RA will be holding our annual Valentine's Day Italian dinner. If you have not called yet, please call Pauline @ 386-210-4151 or Marion @ 386-210-4090. Cost is $6 per person.
We are excited to share that we continue to visit with Resident Association (RA) board members each week, usually on Tuesday. These meetings are an excellent way to keep each other informed. We realize that the RA enjoys making suggestions, so we use this time to listen, educate, and stay current.
Even though we are the RA's largest financial and informational contributor, we are not blinded by the fact that on some issues, the RA's perspective is a minority one. We also realize through DIRECT interaction with you that on other issues we all agree. Therefore, all Residents should feel free to speak DIRECTLY to us while giving what you can to the RA; in money, intellect, and time.
Having options and choices is what makes a purely voluntary group, like the RA, so great! Unlike some parks, no Resident is forced to join or have their voice translated indirectly through an interpreter. However, EVERY RESIDENT IS WELCOME AND ENCOURAGED TO JOIN THE RA KNOWING THEY ARE ENCOURAGED TO GET THEIR INFO ABOUT TERRA MAR DIRECTLY TO US! Direct access to management and a healthy and vibrant social calendar IS the BEST of both worlds!
Please stop by and say hi to Linda, or drop Diane an email, call the office, schedule an appointment with Jerry, write us a note or better yet, give us a Communication Form. Whatever's on your mind, we are EASY GOING and HAPPY to discuss. Please don't allow yourself to be confused or even worse mislead by second-hand info or gossip. DIRECT conversation is the best conversation!
Like YOU - We love our Community, and we love our jobs.
Have fun TMV and get involved if you want to: Check out this month's Social Calendar below! ~KJW~
KJW: Father, Family, Pilot, General Manager of TMV, LLC